Post contributed by Lisa Crovo Dion
Don’t Judge a Hotel By Its Lobby
The Hudson Hotel New York in New York City offers a great Hell’s Kitchen location and stunning Phillippe Starck-designed interiors including the lobby and Library Bar.
But not much else.
Buyer beware: My cousin and I met at the Hudson Hotel last month to celebrate our birthdays together in New York City, one of our favorite cities.
We stumbled across the Hudson Central Park on the American Express Travel Hotel Collection. It looked fabulous. Five bars and restaurants including a rooftop lounge; perfect location on the West side, a stone’s throw from Columbus Circle and Central Park; soaring, stylish interiors and an outdoor patio. They offer even included a $100 credit for food and beverages. We booked!!
Food + Beverage Credit: But No Food + Overpriced Bar
To get to the stunning Philip Stark lobby you first need to find the Hudson’s entrance, no easy task because the signage is terrible. Then, you need to take an escalator upstairs. No big deal. The space was super impressive — stained glass ceilings, a massive chandelier, groovy, eclectic furnishings, a billiards room. All good, right?
I arrived first and was pleased and appreciative that the clerk let me check in early as I just got off a red-eye from San Francisco and had schlepped my suitcase up from Penn Station. Staff was helpful and friendly.
The impressive design ended as soon as I stepped off the elevator. Our room was down a couple of creepy, dark corridors painted an obnoxious shade of fluorescent green. But, whatever. The room was a decent size with two big windows and a clean bathroom.
The tv was on but had a wide flickering line across it that distorted images. That was the first real sign that something was amiss.
Sometimes I’ll post a bulleted list of a hotel’s amenities, or the top 5 foodie eats in New York City. However, for this Hudson New York hotel review, here is a list of hotel fails:
- Broken TV
- Broken phone
- Loud clanging heating system at 4am
- No mini fridge in rooms
- No blankets on bed
- Blinds impossible to open
- No water available in lobby
- No water available in rooms
- No coffee available in lobby or rooms
- Not a crumb of food on premises
- Employees all hinted at hotel closing
- Vending machines ripped out of closet
- No liners for ice bucket
- No hotel directory/guide books/pens/paper in rooms
- Creepy dark hallways
Due to the broken phone, tv, and clanging pipes, we ended up in three different rooms during our three-night stay. After some digging, it appears the hotel is undergoing some type of rocky acquisition.
Whatever is going on, Hudson is not a fully-functioning hotel, lacking in the most basic of amenities. Save your money and aggravation and find another place to stay when visiting New York.
358 W 58th St
New York, New York 10019